Purchase Rules
Štai atnaujintos ir pilnai pritaikytos pirkimo taisyklės (Terms and Conditions of Sale), pritaikytos tarptautinei/JAV el. prekybai su Shopify Payments, PayPal ir Stripe:
TERMS AND CONDITIONS OF SALE
1. General Provisions
1.1. These Terms and Conditions govern the purchase of products on the SOMO online store, operated by MB "Domgus" (Company code: 306061405, VAT code: LT100017458114).
1.2. By placing an order, the Buyer confirms that they have read, understood, and agree to be bound by these Terms and Conditions.
2. Pricing, Payments & Security
2.1. All product prices are displayed in US Dollars (USD) or the Buyer’s local selected currency and include all applicable taxes unless stated otherwise at checkout.
2.2. We accept payments via Shopify Payments, Stripe (including major credit/debit cards such as Visa, MasterCard, and American Express), and PayPal.
2.3. All transactions are securely encrypted and processed through certified PCI-DSS compliant third-party payment gateways. The Seller never stores or has access to your full payment card details or banking credentials.
3. Subscription Service (Subscribe & Save)
3.1. Recurring Payments Notice: By selecting the "Subscribe & Save" option, the Buyer enrolls in an ongoing recurring subscription. The purchase agreement is concluded for an indefinite period until paused or cancelled by the Buyer.
3.2. Automatic Billing: By subscribing, the Buyer explicitly authorizes SOMO to automatically debit the recurring subscription amount from their chosen payment method (via Shopify Payments, Stripe, or PayPal) at the frequency selected during checkout (e.g., every 30 days or monthly).
3.3. Subscription Management & Cancellation: The Buyer may pause, modify, or cancel their active subscription at any time without penalty via their online customer account dashboard or by contacting customer support at info@somoroast.com at least 24–48 hours prior to the next scheduled billing date.
4. 100% Risk-Free 30-Day Money-Back Guarantee & Returns
4.1. We provide a 100% Risk-Free 30-Day Money-Back Guarantee from the date of product delivery.
4.2. If you are not completely satisfied with your SOMO coffee experience, you can request a return or full refund within 30 calendar days of delivery.
4.3. To initiate a refund or return request, please contact our support team at info@somoroast.com with your order number.
4.4. Once approved, refunds are processed back to the original payment method (Shopify Payments, Stripe, or PayPal) within 5–10 business days. Return shipping costs for physical items may apply as outlined in our Refund Policy.
5. Shipping & Obligations
5.1. The Seller undertakes to dispatch orders within 24–48 business hours to the delivery address provided by the Buyer. Standard transit times are 3–5 business days.
5.2. The Buyer is responsible for providing accurate and complete shipping details (full name, delivery address, phone number, and email). The Seller is not liable for delayed or misdelivered shipments resulting from incorrect address inputs.
6. Final Provisions
6.1. All disputes arising from these terms shall be resolved primarily through friendly negotiations. If no agreement is reached, disputes shall be governed by applicable commercial laws.
6.2. The Seller reserves the right to update or modify these Terms and Conditions at any time by publishing the revised terms directly on this website.